Scale with Virtual Assistants

700 Days of Delegation: Amber Ellem’s Journey with Her VA

I had the pleasure of interviewing Amber Ellem from Ebony & Salt a fully outsourced marketing agency about her 700 days of working with her virtual Assistant Emery.
 
Amber has experienced some incredible growth—but it wasn’t without its challenges.
 
From scaling the business to finding the right balance between client work and admin, Amber shares how bringing on a VA has allowed her team to focus on what they do best. She reveals the valuable lessons learned, the key to successful delegation, and how she built a productive relationship with Emery.
 
Tune in to hear how Amber made it all work, the strategies that helped her thrive, and the importance of investing time in your VA relationship.
 
To learn more about Amber and her work visit ebonysalt.com.au.

Am I Giving Her Enough Work?” – Jayne’s First Year with a VA

I had the pleasure of interviewing Jayne Day from Webinize, who brought on a Virtual Assistant to help streamline her growing marketing business.
364 days later, she hasn’t looked back—but it wasn’t all smooth sailing.
From struggling with delegation to wondering if she was giving Mirzi enough work, Jayne shares the ups and downs of bringing a VA into her business. Now, with Mirzi handling everything from scheduling emails and blog posts to designing Facebook ads and updating client websites, Jayne has more time to focus on strategy and growth.
Tune in to hear how Jayne navigated the challenges, what she learned about herself in the process, and why she’ll never go back to doing it all herself.
To find out more about Jayne, visit her website: http://webonize.com.au/

Why Matthew’s First VA Choice Wasn’t the Right Fit – and What He Did Next

I had the pleasure of interviewing Matthew Harrison from QMAP, who decided to bring a Virtual Assistant on board to help manage the overwhelm of running his property business.
150+ days later, he hasn’t looked back.
His Virtual Assistant, Ira, supports him with everything from refining client reports to troubleshooting tech issues to ramping up his marketing—and has become an indispensable part of his team.
Tune in to hear how Matthew made it work, why his first hiring choice wasn’t the right fit, and the impact of having the right VA on his business.
 To find out more about Matthew (and his property investment genius) visit: https://qmappropertysolutions.com.au/

Sexy scope | Saying 'no' | Helping your team

Join Maureen and I as we explore all sorts of stories that came up recently in Virtual Assistant land.
 
From the new way I am supporting our team, to finding bum photos (you need to listen for that one), to the type of Virtual Assistant most business owners need (but don't know they do).

Start up with full time Virtual Assistant

I had the pleasure of interviewing Kaye Trewartha from Argent Cashflow who decided to jump right in and hire a full time virtual assistant to support the growth of her start up company.
 
251 days later she hasn't looked back.
 
Her Virtual Assistant Jam, helps her with all sorts of things from marketing to client interactions to training and is an essential member of her team.
 
Tune in to listen how Kaye made it work (including her communication strategies) and what she looked for when interviewing Kaye (to know she was the right person).
 
To learn more about Kaye and her work visit: https://argentcashflow.com/

Hiring a SA Account Manager-everything you need to know

I met with the amazing Lillian, Account Manager Global Teams to get the insight scoop on what an Account Manager does, how long it takes to get them up to speed and also why she reckons South African Account managers are amazing.
 
If you are thinking of getting an account manager in the future then you need to listen to this so that you set them up for success (and don't fall flat on your face). 

Hiring a BDM: Everything You Need To Know.

So many business owners have pondered getting a Business Development Manager but think it is beyond their reach.
 
But not any more!
 
In this podcast, I am joined by amazing South African Business Development Managers to get the lowdown.
 
When should a business get a BD.
How to set them up for success.
How to set up commission structures.
And the magic question...how long does it take to work?!
 
Tune in to hear all these answers and a whole heap more.
 
If you have ever considered a BD (even slightly) then I recommend you give this a listen.

Bookkeeping remote team member

I had the pleasure of interviewing Di Porteous from Firewize who shared how after a failed (and somewhat stressful) attempt at getting remote support they now have Mylene, an amazing bookkeeper in the Philippines who is enabling Di to focus on new areas of the business.
She shares what she has learnt on this journey (and admits a few tears have been shed) and what she would recommend to anyone getting a Virtual Assistant (so that they have success the first time around).
To learn more about Firewize you can visit their website at Firewize.com

What a B:B Marketing VA does.

It was a pleasure to chat with Georgia Edge from Learnt Lately who shared how she has been able to grow her business with the support of her amazing Marketing team member Jamie.
Georgia started doing the marketing herself (and juggling sales and delivery) but eventually decided to get support (and has never looked back).
Georgia shares, how she decided that Jamie was the team member for her and then how she has nurtured Jamie to grow within her role.
Initially, Jamie's role was LinkedIn Marketing and over time it has expanded to other aspects of marketing helping Georgia to spread the word about her business and support more people with her amazing online learning solutions.
To find out more about Georgia and her work visit https://www.learntlately.com/

Life is too short

Frances Cosway believes that life is too short to live in a home that you don't love.
And, so that she can support even more people to live in beautiful homes she has been on a mission to grow a great team of people around her.
One member of her awesome team is her Virtual Marketing Assistant, Ruvi.
After working with a few Virtual Assistants and even tried hiring directly, Frances is relieved to have hit the jackpot with Ruvi.
Tune in to listen to Frances' story including:-What happened when Frances hired direct (and why she decided to get support this time)-Her communication framework including her "girlfriend chats"-Her advice for business owners considering getting a Virtual Assistant.
To check out Frances and the amazing work she does to make people's homes beautiful, you can check out her website here: https://www.whitepebbleinteriors.com.au/Frances has also kindly offered a free book 'Your Forever Home' to listeners of this podcast. Grab your copy of the book here: https://www.whitepebbleinteriors.com.au/download-free-ebook/