Scale with Virtual Assistants

Hiring a SA Account Manager-everything you need to know

I met with the amazing Lillian, Account Manager Global Teams to get the insight scoop on what an Account Manager does, how long it takes to get them up to speed and also why she reckons South African Account managers are amazing.
 
If you are thinking of getting an account manager in the future then you need to listen to this so that you set them up for success (and don't fall flat on your face). 

Hiring a BDM: Everything You Need To Know.

So many business owners have pondered getting a Business Development Manager but think it is beyond their reach.
 
But not any more!
 
In this podcast, I am joined by amazing South African Business Development Managers to get the lowdown.
 
When should a business get a BD.
How to set them up for success.
How to set up commission structures.
And the magic question...how long does it take to work?!
 
Tune in to hear all these answers and a whole heap more.
 
If you have ever considered a BD (even slightly) then I recommend you give this a listen.

Bookkeeping remote team member

I had the pleasure of interviewing Di Porteous from Firewize who shared how after a failed (and somewhat stressful) attempt at getting remote support they now have Mylene, an amazing bookkeeper in the Philippines who is enabling Di to focus on new areas of the business.
She shares what she has learnt on this journey (and admits a few tears have been shed) and what she would recommend to anyone getting a Virtual Assistant (so that they have success the first time around).
To learn more about Firewize you can visit their website at Firewize.com

What a B:B Marketing VA does.

It was a pleasure to chat with Georgia Edge from Learnt Lately who shared how she has been able to grow her business with the support of her amazing Marketing team member Jamie.
Georgia started doing the marketing herself (and juggling sales and delivery) but eventually decided to get support (and has never looked back).
Georgia shares, how she decided that Jamie was the team member for her and then how she has nurtured Jamie to grow within her role.
Initially, Jamie's role was LinkedIn Marketing and over time it has expanded to other aspects of marketing helping Georgia to spread the word about her business and support more people with her amazing online learning solutions.
To find out more about Georgia and her work visit https://www.learntlately.com/

Life is too short

Frances Cosway believes that life is too short to live in a home that you don't love.
And, so that she can support even more people to live in beautiful homes she has been on a mission to grow a great team of people around her.
One member of her awesome team is her Virtual Marketing Assistant, Ruvi.
After working with a few Virtual Assistants and even tried hiring directly, Frances is relieved to have hit the jackpot with Ruvi.
Tune in to listen to Frances' story including:-What happened when Frances hired direct (and why she decided to get support this time)-Her communication framework including her "girlfriend chats"-Her advice for business owners considering getting a Virtual Assistant.
To check out Frances and the amazing work she does to make people's homes beautiful, you can check out her website here: https://www.whitepebbleinteriors.com.au/Frances has also kindly offered a free book 'Your Forever Home' to listeners of this podcast. Grab your copy of the book here: https://www.whitepebbleinteriors.com.au/download-free-ebook/

I wasn’t ready until I was....

The first time I spoke with Justin Williams he wasn't ready for a Virtual Assistant.
He went off clear about the sort of person he would need and at what stage of his business.
The next time we spoke he was ready to roll!
Hear how Janine has helped him establish excellent customer care and grow his business in just three months.
To learn more about Justin and Construction ID visit constuctionID.com

She bugs me for my videos and I LOVE it!

Victoria Berry has not one but three businesses and with other ideas on the horizon this makes her a busy woman
So she decided to add Samm her Marketing Virtual Assistant to her already amazing offshore team.
Hear how Samm helps Victoria implement her marketing vision, keeps her multiple businesses top of mind and ultimately helps her grow her businesses.
Victoria loves that Samm is not only efficient and effective at her job. But also that she is not backwards in coming forwards to ask Victoria for what she needs from her (eg to record more marketing videos).
Pretty awesome stuff.
You can contact Victoria on 07 5444 7094 or vicotira@hbaencompass.com.au
 

Upwork AND Virtual Assistants

Rob Anderson has an awesome set-up.
He has his amazing full-time Virtual Assistant Ara, who then as the business needs flex engages specialists on upwork to fill the demand.
Talk about the best of both worlds!
Tune in to hear how it all works.
To learn more about Rob and the awesome work that he is doing check out: foodwaste.climateers.com

2.5 years into my VA journey

I had the pleasure of chatting with Jenica Smith who is the Founder of Notely which provides beautiful eco-friendly stationery and gifts.
She started the business because she thought that it was a good opportunity to let her creativity flow and share it with others.
But, as she became more successful she found herself bogged down in the detail (and not in her happy strategic and creative space).
So she decided to get a Virtual Assistant, Christine.
In this podcast she shares her journey and how it has involved over time.
Listen to hear her story about how she continues to evolve how she works with Christine and adapts to the changing nature of the business.
Check out Jenica's beautiful stationery here: Notely.com

My first 3 VA’s didn’t work

Michelle was very brave in this podcast and shared the things that she didn't do well with her first few Virtual Assistants.
The good news is that on the fourth try, we have got it working.
And now Michelle couldn't imagine life without her VA, Hannah.
Tune in to hear what went wrong and how we turned it around.