Scale with Virtual Assistants

Why Marissa’s Not Stopping at Two VAs and What She’s Learned Along the Way

I had the pleasure of chatting with Marissa Candy, founder and CEO of The Marketing Factory, who decided to take her business to the next level by building a team of Virtual Assistants to support their growing client base.
Fast forward to today, and she’s now working with two incredible VAs and is already dreaming of more.
From managing content across multiple platforms to jumping in on creative projects and supporting clients directly, Marissa’s VAs have quickly become an integral part of her team.
But it wasn’t smooth sailing from the start. Her first VA experience (with another agency) left her burnt and hesitant. Thankfully, she gave it another go and this time, got the support, structure and strategy she needed to make it work.
Tune in to hear how Marissa turned things around, what she’s learned about leadership, and why getting the right support is changing the way she grows her business.

Hiring VAs Didn’t Go to Plan… But Here’s What Jack Did Next

I had the pleasure of chatting with Jack from Peter Stevens Motorworld, who decided to level up her business by bringing on Virtual Assistants to help manage the growing workload.
 
Fast forward a few months, and she hasn’t looked back.
 
Her VAs now support her with everything from marketing and finance to smoothing out the day-to-day operations. They've become absolutely essential.
 
But (as always) it wasn’t all sunshine and rainbows. Jack hit a few speed bumps like struggling to find the right fit, dealing with a few communication hiccups, and wrapping her head around managing a remote team. The good news? She pushed through and made it work.
 
Tune in to hear how she did it, the hurdles she had to jump, and why having the right VAs on board has made such a big difference.

AI, VAs & Viral Hooks: Melissa’s Secret to Scaling with AI

I had the pleasure of interviewing Melissa Mitchell from Lolly Said Yes—a marketing agency known for its organic strategies and bold approach to content creation.
 
Melissa’s always had a knack for doing things differently, and when AI entered the picture, she didn’t hesitate to dive in and make it work for her business.
 
Now, she’s built a team supercharged by AI (and powered by Virtual Assistants), delivering better results than ever before—without working around the clock.
 
Tune in to hear how Melissa uses AI like a team member, the exact prompts and tools she swears by, and why she believes your VA isn’t being replaced—it’s being upgraded.
 
To learn more about Melissa and her work, visit: lollysaidyes.com.au

700 Days of Delegation: Amber Ellem’s Journey with Her VA

I had the pleasure of interviewing Amber Ellem from Ebony & Salt a fully outsourced marketing agency about her 700 days of working with her virtual Assistant Emery.
 
Amber has experienced some incredible growth—but it wasn’t without its challenges.
 
From scaling the business to finding the right balance between client work and admin, Amber shares how bringing on a VA has allowed her team to focus on what they do best. She reveals the valuable lessons learned, the key to successful delegation, and how she built a productive relationship with Emery.
 
Tune in to hear how Amber made it all work, the strategies that helped her thrive, and the importance of investing time in your VA relationship.
 
To learn more about Amber and her work visit ebonysalt.com.au.

Am I Giving Her Enough Work?” – Jayne’s First Year with a VA

I had the pleasure of interviewing Jayne Day from Webinize, who brought on a Virtual Assistant to help streamline her growing marketing business.
364 days later, she hasn’t looked back—but it wasn’t all smooth sailing.
From struggling with delegation to wondering if she was giving Mirzi enough work, Jayne shares the ups and downs of bringing a VA into her business. Now, with Mirzi handling everything from scheduling emails and blog posts to designing Facebook ads and updating client websites, Jayne has more time to focus on strategy and growth.
Tune in to hear how Jayne navigated the challenges, what she learned about herself in the process, and why she’ll never go back to doing it all herself.
To find out more about Jayne, visit her website: http://webonize.com.au/

Why Matthew’s First VA Choice Wasn’t the Right Fit – and What He Did Next

I had the pleasure of interviewing Matthew Harrison from QMAP, who decided to bring a Virtual Assistant on board to help manage the overwhelm of running his property business.
150+ days later, he hasn’t looked back.
His Virtual Assistant, Ira, supports him with everything from refining client reports to troubleshooting tech issues to ramping up his marketing—and has become an indispensable part of his team.
Tune in to hear how Matthew made it work, why his first hiring choice wasn’t the right fit, and the impact of having the right VA on his business.
 To find out more about Matthew (and his property investment genius) visit: https://qmappropertysolutions.com.au/

Sexy scope | Saying 'no' | Helping your team

Join Maureen and I as we explore all sorts of stories that came up recently in Virtual Assistant land.
 
From the new way I am supporting our team, to finding bum photos (you need to listen for that one), to the type of Virtual Assistant most business owners need (but don't know they do).

Start up with full time Virtual Assistant

I had the pleasure of interviewing Kaye Trewartha from Argent Cashflow who decided to jump right in and hire a full time virtual assistant to support the growth of her start up company.
 
251 days later she hasn't looked back.
 
Her Virtual Assistant Jam, helps her with all sorts of things from marketing to client interactions to training and is an essential member of her team.
 
Tune in to listen how Kaye made it work (including her communication strategies) and what she looked for when interviewing Kaye (to know she was the right person).
 
To learn more about Kaye and her work visit: https://argentcashflow.com/

Hiring a SA Account Manager-everything you need to know

I met with the amazing Lillian, Account Manager Global Teams to get the insight scoop on what an Account Manager does, how long it takes to get them up to speed and also why she reckons South African Account managers are amazing.
 
If you are thinking of getting an account manager in the future then you need to listen to this so that you set them up for success (and don't fall flat on your face). 

Hiring a BDM: Everything You Need To Know.

So many business owners have pondered getting a Business Development Manager but think it is beyond their reach.
 
But not any more!
 
In this podcast, I am joined by amazing South African Business Development Managers to get the lowdown.
 
When should a business get a BD.
How to set them up for success.
How to set up commission structures.
And the magic question...how long does it take to work?!
 
Tune in to hear all these answers and a whole heap more.
 
If you have ever considered a BD (even slightly) then I recommend you give this a listen.